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Servicing Home & Business Computers Remotely

Or on a callouts basis

Copyright © 2017 Computers Direct All Rights Reserved.


All offers are subject to availability and change.

We reserve the right to substitute and vary specification.

Manufacturers sole warranty applies .

Monitors, printers, scanners & accessories including both Dell & other selected makes.

Lifetime support* is telephone based and excludes hardware, home callout or virus removal.

Home installation includes up to one hour of engineers time inc travel.

Internet connection and networking is subject to suitability of BT line and equipment.

Wireless signals are variable.

Where additional time is required for networking or data transfer this is charged at £80 per hour.

*Provided your hard drive is intact and files are compatible with OS.

We are not responsible for Windows incompatibility issues. Older software may not run on a new OS.

Software, virus attack, accidental damage, power surge without surge protection, liquid spillage and damage caused by user error are not covered under warranty.

In the event of a genuine hardware fault developing after purchase but prior to the expiry of the warranty period we will offer a repair or replacement at our discretion.

All goods are supplied tested and demonstrated as working at the time of purchase and are therefore free from apparent defect at that time.

New systems are sold with a 12 month hardware warranty. Notebook batteries , and power adapters excluded from warranty as they are perishable items.

Retention of title applies until cleared payment.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

Your purchase of any equipment or services from this company indicates your acceptance of these terms and conditions.

All trademarks and images are the property of their respective owner(s).

These terms & conditions do not affect your statutory rights.

Please refer to the full Dell terms and conditions online here.